Faqs
Orders
Below are some common questions about orders.
How do I check/track my order status?
To check your order status and track your order, please visit the Order Tracking page.
How do I create an account?
You can create an account on your first checkout, or click the person icon in the main navigation bar and then register.
Shipping & returns
Below are some common questions about shipping, returns, and exchanges.
How long will it take for my order to arrive?
We ship all orders using USPS Ground Advantage. After your order is processed, delivery typically takes 2–5 business days, depending on your location. Once your package ships, you’ll receive tracking details so you can follow it every step of the way until it lands.
What is your return policy?
We accept returns on unused, unopened products within 30 days of delivery. Items must be returned in their original packaging and condition. If your order arrives damaged or incorrect, contact us right away and we’ll make it right. For return instructions or questions, reach out to our support team before sending anything back. Full details on our Refund and Returns Policy page.